Terms and Conditions
Last updated: 6 October 2026. Text in highlighted brackets must be filled in with your real details. This text is a starting template, not legal advice. Have it reviewed (e.g. IT-Recht Kanzlei, eRecht24 or a lawyer) before going live.
1. Scope
These terms apply to all contracts between ClockOff, [Full legal name, address] ("we"), and our clients for web design, web development and related services. Different terms of the client apply only if we agree to them in writing.
2. Conclusion of contract
Our quotes are non-binding and valid for 30 days. A contract is concluded when the client accepts the quote in text form (e.g. email) and we confirm it.
3. Services and cooperation
The scope of services is set out in the quote. The client provides content (texts, images, logos) in time and confirms that they have the rights to use it. Delays caused by missing content extend the deadlines accordingly. Two revision rounds are included; further changes are billed separately after agreement.
4. Prices and payment
All prices are as stated in the quote [plus statutory VAT — or: "No VAT is charged under § 19 UStG."]. 50% is due on order confirmation and 50% on handover. Invoices are payable within 14 days without deduction.
5. Acceptance
After completion, the client checks the website and confirms acceptance. If the client does not report material defects within 14 days of handover, the work is deemed accepted (§ 640 (2) BGB); we will point out this effect when handing over.
6. Rights of use
After full payment, the client receives a simple, non-transferable, unlimited right to use the website for its intended purpose. Third-party components (e.g. open-source code, licensed fonts or images) are subject to their own licences. We may show the project in our portfolio unless the client objects.
7. Warranty and liability
Statutory warranty rights apply. We are fully liable for intent and gross negligence and for injury to life, body or health. For slight negligence we are liable only for breach of essential contractual obligations, limited to the typical, foreseeable damage. Liability under the Product Liability Act is unaffected.
8. Legal content of client websites
The client is responsible for the legal content of their website (e.g. Impressum, privacy policy, product claims). We can provide templates and checklists but do not provide legal advice.
9. Consumers' right of withdrawal
Consumers have a statutory right of withdrawal. See the Refund & Withdrawal Policy.
10. Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that it does not remove protection granted by mandatory law of their country of residence. If the client is a merchant, the place of jurisdiction is [your city].